Welcome to use the Match AI conversation communication software (hereinafter referred to as “This Service”). This Service is provided by Match AI (hereinafter referred to as “We”). These User Terms (hereinafter referred to as “These Terms”) are a legally binding agreement between you and us regarding your access, browsing, and use of this Service.
These Terms are governed by the principles of international law and related international conventions, and apply to all users (hereinafter referred to simply as “you”) who use these Services. Please read and fully understand the full content of these Terms before using these Services, especially those relating to the limitations of liability, disclaimers, intellectual property ownership, and dispute resolution.
If you do not agree to any of the content of these Terms, do not access, browse or use the Services. Your access, browse or use of the Services is considered as fully understanding and irrevocably agreeing to accept all of the content of these Terms. If you use the Services on behalf of an entity, you represent and warrant that you have obtained the legal authorization and right of that entity to accept the constraints of these Terms on behalf of that entity.
1. Definition and Scope
1.1 Core Definitions
1.1.1 This Service
Means the AI-centric conversational communication software and related complementary services that we develop and operate, including but not limited to software clients, web-side, mobile-side applications and related functional modules, technical support services, etc.
1.1.2 User Content
Means all data, text, files, images, etc. that you actively enter, upload, and submit during the use of the Service (“input content”), as well as the corresponding output information that the Service generates based on your input content (“generated content”).
1.1.3 Third-Party Services
Means websites, applications, or services operated by non-us that have links, integrations, or other associations with this Service.
1.2 Applicability
These Terms apply to all usage behaviors and related rights and obligations between you and us regarding this Service. If these Terms are not sufficient, supplementary agreements such as our special rules, service instructions, and operating guidelines may be published, and supplementary agreements may have equal legal validity to these Terms; if the supplementary agreements are inconsistent with these Terms, the supplementary agreements will take precedence.
These terms do not apply to third-party services, and we take no responsibility for the legality, security, and privacy protection of third-party services.
2. Provision and Use of Services
2.1 Service Provision
We have the right to independently determine the feature settings, content format and service scope of this Service based on technological development, market needs, operational planning, etc., and have the right to upgrade, update, optimize or pause, terminate part or all of this Service. For significant service changes, we will notify you through reasonable means such as in-service notifications, mail; in emergencies (such as ensuring service security, responding to unexpected failures, etc.), the notification process can be simplified.
2.2 Account Management
2.2.1 Enrollment obligations
Some service features require you to register for an account to use them. When you register, you should provide authentic, accurate, and complete information (such as an email address) and update your account information promptly to ensure its validity. You are solely responsible for the authenticity, accuracy, and completeness of your account information.
Account Security
You should properly store your account password and related authentication information, and take full responsibility for all activities that occur under your account. If you discover any unauthorized use of your account, password leakage, or other security issues, you should immediately notify us and take corrective measures. We will assist you to the extent reasonable, but will not bear any losses caused by your failure to properly store your account information.
2.3 Usage Specifications
When you use this Service, you must comply with applicable international laws and regulations, procedures and good manners, as well as the terms and conditions of these Terms and Conditions, and you must not perform the following actions: (1) transmit, publish, or use illegal, harmful, insulting, libelous, obscene, violent, or other procedures and good manners violating content; (2) violate the legal interests of third parties, such as intellectual property rights, personal rights, and trade secrets; (3) reverse engineer, reverse compile, decompile, alter, or attempt to bypass our technical protection measures; (4) use this Service to engage in fraud, money laundering, marketing, or other illegal criminal activities; (5) interfere with the normal operation of this Service, or inject malicious code, viruses, or other harmful programs into this Service; and (6) perform other actions that violate international laws and regulations or the terms and conditions of these Terms and Conditions.
3. Intellectual Property Rights
3.1 Our Intellectual Property Rights
All intellectual property rights involved in the Services (including but not limited to software copyrights, patents, trademarks, trade secrets, AI models and algorithms, etc.) belong to us or relevant rights holders. These Terms do not grant you any license regarding our intellectual property rights. You have the right to use the Services only to the extent stipulated in these Terms, and may not copy, disseminate, transfer, or license any portion of the Services to others.
3.2 Intellectual Property Rights for User Content
3.2.1 Input Content Rights Attributes
You retain all intellectual property rights (if any) to your input content. Your use of this Service does not constitute a transfer or waiver of any intellectual property rights to your input content. You guarantee that you have legal intellectual property rights to your input content or have obtained legal authorization from the relevant rights holders, and will not violate any intellectual property rights of any third party.
3.2.2 Creating Content Rights Attributes
Provided that you comply with applicable laws and regulations and the terms and conditions of these Terms and Conditions, you have the legal right to use the content generated by this Service. We do not claim ownership of the generated content, but you acknowledge and agree that we may use it after de-identifying the generated content for purposes such as service optimization, model training, etc., unless you expressly object and submit a “opt out” request.
3.2.3 Authorized Licensing
You hereby grant us a non-exclusive, global, free license that allows us to use, store, and transmit your input and generated content to the extent necessary to provide, maintain, and optimize this Service. This license will continue to be effective after you terminate your use of this Service for a reasonable period of service termination and data processing, unless you request us to delete the relevant content and comply with legal and regulatory requirements.
4. Data Protection and Privacy
We value your personal data and privacy protection. For details on the specific ways we collect, use, store, and share your personal data, as well as related rights, see the Match AI Privacy Policy. By using this Service, you have read and agreed to the full contents of the Match AI Privacy Policy.
5. Limitation and Disclaimer of Liability
5.1 Limitation of liability
To the extent permitted by law, we assume only reasonable discretionary obligations for the provision of this Service. We will not be responsible for any losses that are not due to our fault, such as losses due to irresistible forces, third-party behavior, your misconduct, account information leakage, etc. Unless otherwise stipulated in these terms, the total amount of compensation for you for direct losses resulting from your use of this Service will not exceed the service fees you actually pay us (if any); we will not be responsible for compensation for indirect losses, expected profit losses, etc.
5.2 Service Disclaimer
We do our best to ensure the stability and accuracy of this Service, but do not guarantee that this Service is completely flawless or faultless, nor do we guarantee the absolute accuracy, completeness, or suitability of the content generated by this Service. The content generated by this Service is for your reference only, you should independently verify the legality, authenticity, and accuracy of the generated content, and take full responsibility for the use of the generated content.
5.3 Disclaimer of Third Party Responsibility
This Service may contain links to or integrations with third-party services, and we make no guarantees and assume no responsibility for the authenticity, legality, or security of third-party services. You use third-party services at your own risk.
6. Changes and Termination of Agreements
6.1 Agreement Changes
We have the right to amend and update these Terms in accordance with changes in international law and regulations, operational needs of this Service, etc. When significant changes to these Terms occur, we will notify you in a significant way through an in-Service pop-up window, email, etc. For non-significant changes, we will publish the updated terms text in a significant location on the Service Platform. Your continued use of this Service is considered as if you have accepted the updated terms; if you do not accept, you should immediately stop using this Service.
6.2 Termination of Agreement
6.2.1 Your Proactive Termination
You can request to sign off your account and terminate this term at any time through your service settings or by contacting us. After signing off your account, we will process your personal data in accordance with the terms of the Match AI Privacy Policy, except where otherwise required by law and regulations.
6.2.2 We Proactively Terminate
If you seriously violate the terms and conditions of these Terms, we have the right to terminate these Terms at any time, suspend or terminate the provision of all or part of the Services to you, and reserve the right to pursue legal liability against you. If we need to terminate these Services due to business adjustments, irresistible forces, etc., we will notify you in advance within a reasonable period and take reasonable measures to safeguard your legitimate interests (such as assisting you in exporting relevant data, etc.).
6.2.3 Effectiveness After Termination
The termination of this provision does not affect the effectiveness of the rights and obligations between the parties that have been established under the provisions of this provision (such as the provisions for intellectual property rights protection, accountability, dispute resolution, etc.).
7. Underage Use Terms
This Service is not intended for minors under the age of 16. If you are a minor under the age of 16, please do not access, browse or use this Service. If a minor uses this Service without the consent of their legal guardian, their legal guardian will bear the corresponding responsibility. If the legal guardian discovers that a minor is using this Service, they can contact us to help handle the relevant matter.
8. Dispute Resolution
8.1 Applicable Law
The establishment, execution, interpretation and dispute resolution of this provision are governed by the United Nations Commission on International Trade Law‘s General Rules for International Business Contracts and related international practices, excluding the application of conflicting law rules in any country or region.
8.2 Dispute Resolution Methods
Any dispute arising from or related to these terms should first be resolved by friendly negotiation; if negotiation fails, either party has the right to submit the dispute to the Singapore International Arbitration Centre (SIAC), which will arbitrate according to the arbitration rules in force at the time. The arbitration venue is Singapore, and the arbitration ruling is a final ruling that is binding on both parties.
9. Notification and Delivery
All notifications, reminders, etc. that we send to you can be delivered through in-service messages, the email address you provided when you registered, etc. Notifications, requests, etc. that you send to us should be delivered through the contact email address stipulated in these terms. Messages delivered through an email address are considered delivered on the date they are sent; messages delivered through in-service messages are considered delivered when they are pushed to your account.
10. Other Terms
10.1 Divisibility
If any provision of this provision is deemed invalid and unenforceable by a jurisdiction, this provision does not affect the validity of the other provisions of this provision, and the other provisions should continue to be valid and enforceable.
10.2 Complete Agreement
These Terms, together with our published supplementary rules, the “Match AI Privacy Policy”, etc., together constitute the complete agreement between you and us regarding the use of this Service, replacing any previous verbal or written agreement reached by both parties regarding the relevant matter.
10.3 Contact Us
If you have any questions, comments, or suggestions regarding these terms, or need to handle other matters related to this Service, you can contact us by:
Contact email: hasan@misopromet.com
We will process and respond to your inquiries and requests within the time limits specified by applicable laws and regulations.